
FAQs
Get curious, discover answers to common questions about our IT services, support, and solutions.
Yes, all of the HBT team are based in NZ ensuring you always get local support. Our head office is in Hawke’s Bay, and we have a network of partners across the country – check out our locations here.
No! Print is an important part of our heritage, but HB Technologies is an industry leading, multi-disciplinary IT services company. We do of course provide a wide range of print and copy solutions from world leading vendors including Canon, Toshiba and Epson, but we also deliver fully managed IT services (and have done so for more than a decade), 3CX phone systems, collaboration and meeting room solutions, training and power platform consultancy services. HB Technologies has the capability and capacity to manage ALL of your IT needs through a single point of contact.
That’s our mantra. We believe in the power of curiosity to drive innovation & the relentless pursuit of better. Better IT solutions, better service, better business outcomes. As industry innovators, we thrive on the challenge of helping our clients unearth new opportunities and optimise how they work using cutting-edge technology.
Getting started is easy. Contact any one of our friendly team who will be more than happy to sit down with you and learn more about your business, and how we can support you in achieving your goals. You can reach us on Tel: 06 833 7400 and email: sales@hbtech.co.nz or via our contact page linked here.
Switching is straightforward and painless with minimal interruption to your business operations. Contact us to discuss your needs, and we’ll handle the transition process for you through our comprehensive onboarding process.
Yes, we offer a comprehensive IT audit (Business Technology Assessment) to understand your current environment, user experience and identify any potential issues before the transition. At the end of the Audit, we will present our findings to you along with our recommendations.
Protecting you, your organisation and your data is a fundamental pillar of our business. Our Shield Security offering provides the highest level of protection available through partnership with leading global Vendor, Huntress. Our service provides 24/7 security monitoring and incident response across your network and all devices.
Absolutely. Here at HB Technologies, we have been applying AI in our business for some time and have scores of stories and examples from across all of the organisations we work with. Our team will gladly work with you to develop an AI strategy and then support you to select partners to help you implement this.
HB Technologies works with more than 700 organisations across a variety of sectors such as legal and accounting, the primary sector, healthcare, education and government. Our approach is not sector specific. We seek to understand more about you, your organisational goals and from there apply technology to help you achieve your business objectives.
HB Technologies works with some of the world’s largest and most respected technology vendors. These include 3CX, Canon, Toshiba, Epson, Cisco, Eaton, HP, Microsoft, Huntress, Datto, Duo, Adobe and more.
HB Technologies offers different tiers of service on a per user basis. The extensive list of inclusions is clearly stated ensuring full transparency, an all-inclusive model that gives you predictability and value for money around your monthly spend on IT. Our standard offerings can be easily customised to meet our client’s needs.
You can contact our technical support team via our contact page, phone (06 833 7400) or email (itsupport@hbtech.co.nz).

More questions?
We’re here to help! If you couldn’t find the answer you were looking for, reach out to our friendly team.
Contact us today, and let’s discover better solutions together.